The start of my journey

I couldn’t find one single adjective that would explain me, so let my name become a new adjective which describes a person who is Curious, Analytical, Rational, Inspiring, Trusted and Adaptable. That’s what I am: CARITA.

One sunny day in spring 2015 was life changing for me. I was in the middle of professional frustration and seriously thinking, whether the things that I am doing as my profession are the right ones. I have always been very enthusiastic in anything that I do – but I had lost that flow and feeling.

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Just a couple of months earlier I had started to understand what is really meant by user-driven solutions. I had thought that I have an idea, but then I understood that I really had no clue. My curioisity was awaken.

I have always been very analytical, math oriented and pragmatic. I loved TOGAF and CMMi, because they have ”all the answers”, the only thing I need to do is to apply them. I had done everything very precisly – both at home and at work: e.g. my towels are in piles according to their colour. But the other half of me has always been intuitive, practical, full of ideas and inventive solutions. I love workshop fasilitation because the best and most usable and practical solutions are made together: anybody can read a lot of information but no  single person can carry all the experiences that a group of people hold. That’s why the best solutions are made together.

The next phase in my thinking was a regret that I had studied engineering instead of user-centric approach. Why didn’t I understand this earlier? I could have selected my studies differently. And the final phase in my thinking was: it is never too late!

And that’s how this journey began!

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I’m right now studying Service Design in Master’s Thesis program in Laurea University of Applied Sciences. By combining my very strong ICT background with Service Design knowledge I have all the abilities to become one of the best service designers. My target is to create service solutions which will change the world.

Digitalization is not a threat – it’s a chance.

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